Returns & Refunds Policy

Validity: This return policy is valid for the United States.

Return Period: You have the right to return within 14 days after the arrival of your order.
Return Procedure: The products can easily be returned.
Restocking Fee: There is no restocking and shipping fee for the returns. This applies both in the case of dissatisfied products as well as a defect-received product. With most packages, the return labels are in the box. If this is not the case, send us an email at sales@bapehoodie.org, and we will send them digitally. You can then print them and add them to the return package.
Condition of Returns: Note: only products in new condition can be returned, we reserve the right to refuse a return with traces of use. (New = Unopened products in their original packaging and products that have never been used.)
Refund Process: Once we have received and verified your return, you will have your refund within 0 to 5 days using the payment method you used when ordering.
Compliance: We comply with all relevant laws regarding returns and refunds.
Policy Flexibility: We reserve the right to change our return and refund policy at any time to comply with applicable legal requirements.

Return Address:
650 Madison Ave, New York, NY 10012, United States

Contact Information:
Phone: +1(646) 307-1277

Additional Notes:

Payments back into your account are usually credited within 0 to 5 business days by credit card companies. You may need to wait for 2 or 3 billing cycles for the refund to appear on your printed credit card statement. Consult the company that issued your credit card.
Upon receiving the tracking number of your return, please provide us with your order number along with the tracking number provided by your mail carrier.

FAQ:

Returns from the United States?
Yes, we accept returns within 14 days after the order has been received.
Returns from other countries?
Yes, we accept returns.
Return Procedure?
Customers can return their orders by mail.
How to get a return label?
Customers can get a return label through download/print.
Returning an order for customer Remorse?
Download/print.
Allowed product conditions for returns?
New.
Restocking fees?
No restocking fees.
Return costs for customer’s remorse?
No cost.

CUSTOMER SUPPORT:

  • Queries: For any queries, please contact our customer care center or email us at sales@bapehoodie.org.
  • Availability: Our customer care representatives are available 24/7 to assist you.
  • Contact Information: